A cancellation policy is a necessary protection for a small business in the service industry. However, as an Arizona adventure tour company owner, I am torn by putting myself in other people’s shoes when a last-minute cancellation crops up. We all have been there as a customer, right? But there have been a few nightmarishly notable reasons for a strict 48-hour no refund policy in the past for the Wild Bunch Desert Guides.
As “The Devil Woman,” I get to be a superhero to tourists by delivering fun and adventure during their visits and vacations to Arizona’s “Valley of the Sun.” However, the unsung heroes for me are the super team making my Wild Bunch Desert Guides a success. Together those talented pros and fantastic human beings make either a guided mountain bike tour or guided hiking adventure an amazing experience.
Look at the spectacular pictures from the peak, and the attraction of a Camelback Mountain hike is easily understandable. I certainly get the allure for visitors to Arizona’s Valley of the Sun, too, as a Midwestern transplant blessed with many unforgettable moments in my memory bank. However, as an adventure tour company owner, I must be honest with my guests -- a guided Camelback Mountain hike is not for everybody.
A chance meeting with visiting multi-media specialists TOTL turned into a glorious day of mountain biking in Arizona’s Sonoran Desert. A mutual-admiration society also was formed that day in the Phoenix area, as well as a wonderful promotional video produced for my small adventure tour company, Wild Bunch Desert Guides. But more than anything, the experience served as a great series of lessons learned by this small business owner.
I am lovingly referred to as the "Devil Woman" because I bring the heat as a hard-working taskmaster with a wicked sense of humor, devil-may-care demeanor and fun, adventurous spirit. Those super powers serve me well as the leader of the Wild Bunch Desert Guides, a band of do-gooders fighting a never-ending battle against boredom, lethargy and the "crime" that is the CoVid-19 pandemic.
The hottest big city in America started sweating earlier than normal this year. But Wild Bunch Desert Guides helps take away the worry of guided Phoenix hiking tours & guided Phoenix mountain bike tours operating in the record-setting heat.
The road to a national championship ended this week in my backyard. Congratulations to UConn for beating Purdue to cap a dominating run to a repeat title in the Division I men’s college basketball final. My Wild Bunch Desert Guides were blessed to host a number of guests in town for the Final Four including the operations crew in charge of the ladders for the trademark cutting down of the nets by the winners. However, hoops was hardly the only golden activity in the Sonoran Desert with five-star rated guided Phoenix hiking tours & guided Phoenix mountain bike tours offered daily.
Easter is the final Sunday in March this year. But it hardly needs to be the holiday for Wild Bunch Desert Guides guests to go on an “Easter Egg Hunt” with guided Phoenix hiking tours. From colorful plant life, exotic animals and a rich tapestry cascading across the sky during sunrise or sunset, Arizona’s Sonoran Desert boasts all sorts of once-in-a-lifetime sights waiting to be discovered.